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Answered

How can I export my Help Center articles?


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I want to export all of my articles from the Help Center, how can I do that?

Best answer by Eric Fitz

You can export articles through the Articles API, full details on how to do this can be found in our Dev Docs.

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6 replies

Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • Answer
  • June 25, 2020

You can export articles through the Articles API, full details on how to do this can be found in our Dev Docs.


  • New Participant
  • 1 reply
  • May 27, 2021

@eric f11​ I am not that code-savvy to figure out how to export all my articles through the dev docs. Is there an alternative route I can take to export them all?


Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • May 28, 2021

Hey @openfit​, I'm afraid the programatic route is the only one available to you right now!


  • New Participant
  • 2 replies
  • June 24, 2021

@eric f11​ Surely under GDPR there needs to be data portability and API only access would fall foul of the rules. Right now, I'm considering a webscraper to get my own data from you, it seems ridiculous.


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  • Connector
  • 5 replies
  • April 26, 2022

Hello! I recommend looking at Skyvia for export articles from Intercom: https://skyvia.com/connectors/intercom. You can export Intercom articles directly to major cloud and on-premise data sources. Export CSV files from Intercom in a convenient web-based user interface. Skyvia allows loading CSV files from your computer and various file storages. Powerful mapping settings allow you to load and synchronize Intercom data with sources having different data structures. You can schedule your operations to execute them automatically.


  • Active User
  • 16 replies
  • August 4, 2022

Oh, my, @bobby b​ that was #genius Thank you so much for the tip. I was a little shocked that it was as easy as that. I had an email all queued up for my developers when a few keystrokes at Skyvia solved the problem perfectly. I owe ya some birdseed, my friend. 🍻


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