I am running emailcampaigns in mailchimp which include links directly to our articles. The mailchimp campaign report says that one article got 69 clicks, but when i check the report in intercom that article shows only "10" users watching.

  • 31 August 2020
  • 1 reply

Why is there a difference between both reports and how do I ensure all of the clicks show up on the HC article tally/report?


Best answer by Eric Fitz 1 September 2020, 18:21

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Userlevel 1

Hey there @melanie k​, I'm not familiar with Mailchimp's reporting, but does the number of click reflect unique clicks, or total clicks?