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Hi all,

 

I just started using intercom and I would like to get the basic functions down before purchasing multiple upgrades. Right now when a user visits on my Ghost site it says:

 

"You’ll get replies here and in your email: <%= current_user.email %>"

 

How can I change this in the settings (besides requiring an email for new conversations) to have it detect the email of site visitor if they are logged into the site?

 

Thanks!

Hello @user226​,

 

To detect logged in user you need to customize Intercom code.

 

You can find more information here: https://www.intercom.com/help/en/articles/168-install-intercom-on-your-web-app-to-support-and-onboard-logged-in-users/p>


Hi Roy,

 

In the video it says to replace with the location on the site where user data can be found. I am sure how to find this code. On Ghost, members are listed under: Labs > MEMBERS (BETA). Any ideas where this would be located in the .hbs file?

 


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