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Is there a way in the Knowledge Hub to check on how successful individual external items, like FAQs, are like we used to be able to see under Automation?

Did you try to look into Reports >> Proactive support » Articles ?

I think this would give you what you need.


@Joseph S. Thank you for your help but this isn’t what I was looking for. You used to be able to see your success of the imported content under Fin AI agent but his has changed. I reached out to the support team today and they advised that this is coming to Reports soon :) 


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