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Answered

Bulk segmentation

  • January 21, 2021
  • 4 replies
  • 168 views
U

Hi,

I'd like to create a segment for ˜300 specific contacts, according to their IDs

How can I do it, instead of manually typing their IDs?

 

Thanks!

Best answer by Kevin Bendixen

@user289​ as long as the file has the corresponding emails and names of the users that's not a problem. Intercom will simply update the existing users, in that case, add a tag.

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Kevin Bendixen
Top Expert ✨
Forum|alt.badge.img+5

@user289​ You could do a CSV import. Those contacts will then be tagged automatically

U
  • User289
  • New Participant
  • January 21, 2021

@kevin b​ The contacts already exist in the system. Should I re-upload them, with a specific attribute?

Kevin Bendixen
Top Expert ✨
Forum|alt.badge.img+5

@user289​ as long as the file has the corresponding emails and names of the users that's not a problem. Intercom will simply update the existing users, in that case, add a tag.

U
  • User289
  • New Participant
  • January 21, 2021

cool, thanks!

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