Is it possible to create a user journey (visually) just like in the Recent page views widget? (added as a reference), also, is it possible to collapse text in a text box and if so how to set it up?
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Hello @inbal , I don't fully get your question, can you provide more details, please?
Q - Is it possible to create a user journey (visually)
A - To create a user journey visually, the best way for that in Intercom is to use Series.
More information about Intercom Series can be found here.
Please, provide more information to able to answer you fully.
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