Hello @nora c​ , How are you doing? What do you mean by Label them under one community? I don't get it :/

There two ways to update multiple contacts at once.

1) Via API - You can use Intercom API to update specific contacts in bulk but for this you need tech.knowleage.

More information can be found here:

2) Via CSV file - You can upload CSV file and update contacts.

More info can be found here.

Let me know a bit more about your case.

I'd recommend Categorizing users based on the community they're in via attribute or tag. Tagging might be a bit easier since it's easily editable in bulk in Intercom.

Landon Bennett

Co-founder of Intercom apps: Userfeed & Bump

Followup question - so updating multiple users' attributes in bulk is no possible currently?

Cause I'm trying all my best with the java sdk and I'm failing so far..

1. what I'm trying to do is to read a bult of users using their user_id attribute (each has a different user_id value) - fail #1
2. update some attributes on these users - fail #2

is there an easy way doing it using the java sdk?

I'm trying userCollection for reading the users, but can't really filter. I have to go through them all in memory (page by page)

and I thought about using jobItem with "post" method in order to update.. but I fail there as well.

any ideas?

Thanks,

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