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How do I import contacts who have unsubscribed on another platform? For the most part, they are existing contacts in Intercom, I just want to bulk overwrite their unsubscribe status.
How do I import contacts who have unsubscribed on another platform? For the most part, they are existing contacts in Intercom, I just want to bulk overwrite their unsubscribe status.
Best answer by Milan
@ellie h11 I just tested it, and although I see the value it allows me to add it only as a custom attribute.
So if you do not want to mess with API (which seems to be the only way to change the status), the only thing I can suggest is to create your own attribute for imported people and make sure you use it in rules in your outbound messages (emails).
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