Skip to main content
Answered

I need to undo the changes made by an specific people import, how can I?


Someone made an import that created wrong and fake users (User ID wrong for the user email) so I need to undo it but can't find a way to.

Best answer by Aparna

@user852​ ! I get you. Then definitely creating a segment and then using the API to delete all users in the segment as suggested by the Support team is the best option.

View original
Did this topic help you find an answer to your question?

3 replies

  • Employee
  • 328 replies
  • April 29, 2022

Hey @user852​! Did you make an import using a CSV file? If yes, then while making an import a tag would have been added to the lead profile automatically, you can list the lead using the tag and then archive https://d.pr/0KbNyM/p>


  • Author
  • New Participant
  • 3 replies
  • April 29, 2022

Hi, so that didn't work for me because not every user on the import was wrong and also I didn't want to soft-delete them (archive), I wanted to delete them completely because they were duplicated and their info was wrong.

 

What I was adviced to do by your support team, was to create a segment including all the wrong users (I had to check one by one which ones were wrong) and then delete all the users on that segment using the API.


  • Employee
  • 328 replies
  • Answer
  • May 5, 2022

@user852​ ! I get you. Then definitely creating a segment and then using the API to delete all users in the segment as suggested by the Support team is the best option.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings