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Hello Intercom world!

 

I’m currently building a marketplace / platform.

The supply side has a web app CMS/dashboard, the demand side native mobile app. And we have also an institutional website. In short, a lot of work!

 

We deployed Intercom on the supply side. So far, Intercom meet our needs.

I would like now to set up Intercom on the demand side.

 

What are the best practices for my use case? How do I handle this complexity nicely with Intercom?

 

Thank you!

 

Best

 

Arnaud

Hello @user948​ 👋, Welcome to Interconnect.

 

I have great experience using Intercom in different marketplaces and will be happy to share my knowledge.

 

  1. Can you share a bit more about your marketplace platform (What kind of services does your Marketplace provide)?
  2. Are you planning to use Intercom for Support, Marketing, Engagement, or just for Support?
  3. What challenges and problems are you currently facing?

 

Looking forward.

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