In my company, sometimes there are a lot of new leads to response and, at the end of the day, there may be a few pending answers. So, what I'm looking for is a way to sum up all leads without teams response, preferably by email, to read it next day.
Answered
Is there a way to collate all new leads in a day?
Best answer by Roy
@user639 , You can schedule a team open conversation report and get this via e-mail.
Go to Reports -> Customer Support -> Conversations -> Schedule:
Set-up schedule reports:
I hope this will be helpful
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