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Hello,

I am trying to remove intercom access from several users with the same filter. Is it enough if I archive them ? Can I unarchive them later or is this an irreversible action ?

Thank you for your help !

Hey @mohamed (​, when you say "users", do you mean contact records you have stored within Intercom, or teammates in your workspace?

Yes, exactly. I mean contact records that I've stored.

Thanks for clarifying! If you archive record, they can be restored via our API by making a update call to the contact record. An archived contact record will also restore if that contact logs back into your platform or messages you again.

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