Hi, We are using Conversation data a lot and I enjoy creating custom reports based on them. But I'm missing the possibility to filter the conversations based on the data. Let's say I want to list all the conversations that have a specific value in Conversation data in a specific time period. I was not able to find any way to do so.
Page 1 / 1
Hey @libor Racheal from the support engineer team here 👋
Would filtering a custom report by the conversation data value and time range, work for you here? You could click in to see the list of conversations with the specified value:
Thank you @racheal. That's what I was looking for. It isn't really intuitive, but it does the job 😁
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.