Is it possible to send messages by just hitting enter, rather than ctrl + enter. I would rather be able to just send a message without holding two buttons, by just pressing enter. Then, if I need to add a new line, I will just press ctrl + enter to do so
Page 1 / 1
Hello @hannah w12​ , Afraid it's not possible to customize shortcuts in Intercom. You can request this feature in @Product Wishlist​ Group.
Meantime, some softwares/extensions allow you to customize shortcuts on your own (Like you can trigger CTRL + Enter when you actually hit enter).
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.