A colleague calls me and says “Please open ticket 2138”
how do I quickly go to ticket 2138?
Please enable a keyboard shortcut / search to go to tickets quickly
Go to ticket by number
Best answer by Nathan Sudds
I would recommend they just send you the URL to the ticket to make it easier, have a look at this ticket with the link
Do you generally pass this information in Slack or some other tool or messenger? They can also @mention you in the notes on the Ticket to invite you to look into it which would be easier.
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