Skip to main content

I want new conversations to be automatically sent to a specific person or team, how can I set that up?

If you’re an Inbox Pro customer, or on an Accelerate or Scale plan, you can automatically assign conversations that meet certain criteria to different teammates or teams.

 

This is a great guide on how to set this up and outlines particular use cases for which you might want to create assignment rules!

Reply


Terms & ConditionsCookie settings