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Answered

how can we speed up

  • 8 July 2024
  • 1 reply
  • 33 views

Our website is connected to Intercom, customer service sends messages, and it takes 8 seconds for the backend to receive them. What is the reason and how can we speed up?

We are already the highest level members

1 reply

bernice
Userlevel 4
Badge +4

Hey @Cherry Zhen 👋  This issue of possible latency in your workspace will need a further look from the team, I’m going to pass this over to the support team to take further action on this issue for you. We’ll be in touch via the Messenger 💬

Bernice | Customer Support Engineer

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