How do I search for conversations reported by users with domain name @abc.com ? We don't have companies configured in intercom and we have over 600,000 users. Intercom support is telling me that the only way to do this is to create companies and link all 600,000 users to the companies! That sounds very backwards and kinda defeats the point of having a ticketing system. Any basic ticketing system should have some filter/report to search for simple things like "Show me conversations where user's email contains @abc.com" and I find it astounding that Intercom does not have this basic functionality.
Am I missing something here?