I want to be able to turn off the audio notifications for new conversations and updates to conversations in my inbox. These seem to be sent even after logging out of my intercom account, and setting my status as away doesn’t seem to affect it either, redirecting replies doesn’t either, nor do they seem to be paused after the office hours I entered. I can’t find the setting in my intercom account either. It’s really annoying to get these after hours. Is there a way to pause them, or at least disable them?
Answered
How to turn off audio notifications of inbox updates
Best answer by Racheal
Hey David Racheal from the support engineer team here👋
To turn off your browser notifications go to Your account > Notifications and scroll down to Browser notifications where you can toggle the play sound off:
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