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Answered

I need help

  • May 13, 2024
  • 1 reply
  • 15 views

Hello everything is fine?
I'm not able to activate the news center on the icon along with the messages and help.
I made the settings according to the article (https://www.intercom.com/help/en/articles/6362267-getting-started-with-news#h_00b6f162d7) but it is not available.
Is this functionality linked to another within the tool? Well, we won't be using the massager for now.
Please, I await your guidance.
Thank you very much!
Adriana

 

Best answer by aykut.aydin

Hey @Adriana Sgarabotto

 

To be able to troubleshoot this issue, we will need to take a look at your workspace. That’s why I will now forward your question to our Support team. You will receive a reply from them via email. They will also let you know if there is any additional details needed from your end.

 

Many thanks! :)

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aykut.aydin
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  • Customer Support Engineer
  • 104 replies
  • Answer
  • May 23, 2024

Hey @Adriana Sgarabotto

 

To be able to troubleshoot this issue, we will need to take a look at your workspace. That’s why I will now forward your question to our Support team. You will receive a reply from them via email. They will also let you know if there is any additional details needed from your end.

 

Many thanks! :)


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