Skip to main content
Answered

Intercom React native has no update when new message comming.

  • 15 July 2024
  • 1 reply
  • 29 views

I'm developing react native app using intercom (@intercom/intercom-react-native v5.0.0). Currently I'm facing problem that's intercom doesn't update for new message coming. Only update when I open conversation from launcher or kill the app and open again. I already set up push notification for the app and can receive it when app in background. Please help me

1 reply

E
Userlevel 3
Badge +4

Hi @Viet Tang ! Ebenezer here from Engineering Support👋.

I see you were able to get in touch with our team through the Messenger and they were able to sort this out for you.

The solution seemed quite involved so I won’t post the answer here as it contains some sensitive information about your set up.🙏

 

Ebenezer - Customer Support Engineer

Reply


Terms & ConditionsCookie settings