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Hello!

 

I’m wondering what solutions small teams (3 intercom users) for secure, large file transfer?  Intercom seems limited to 100mb and we occasionally need to transfer larger files with customers.  Our work around is using Google Drive and manually creating and sharing a folder with customers, but this is inconvenient and many customers have trouble accessing the Google drive link.

 

We looked at SendSafely but it’s extremely expensive requiring 15 users minimum. 

What solutions are you using for larger than 100mb file transfers inside of Intercom?

 

Thank you!

For transferring files larger than 100 MB securely in small teams, here are a few alternatives you might consider:

WeTransfer: Allows quick file sharing for up to 2 GB on the free version and higher limits with paid plans. It’s simple and doesn’t require creating shared folders.

Dropbox Transfer: Provides easy large file transfers with customization options. Their plans allow for higher transfer limits than Intercom.

Smash: Offers large file transfers without a size limit on the free plan, though speeds for very large files may vary.

ShareFile by Citrix: Tailored for secure file sharing with customers, suitable for professional use but may require a paid plan.

Using any of these can simplify the file-sharing process compared to manually managing Google Drive links while keeping customer interactions smooth.

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