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How to manage attributes for multiple products ? 

  • 12 April 2023
  • 1 reply
  • 109 views

Our company offers multiple product SKU's and allow a customer to be on multiple trial or paid plans at the same time.

How to manage attributes for multiple products ? 

E.g. Signup for product A vs Signup for product B

We are looking for recommended standard practice.

Best answer by Daniel M15

Hey @Atul K! Daniel from Customer Support Engineering here 🔧 

 

I think you’d be best to use a custom event here with metadata. This way, you can register an event like “bought product” for a user each time they buy something, and in the metadata, you can include an attribute like “project name”. Essentially it gives you an ever-updating attribute of the user’s most recent item with the timestamp they bought it at.

 

Hope this helps you! 🙌 

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Daniel M15
Employee
  • Employee
  • 240 replies
  • Answer
  • April 19, 2023

Hey @Atul K! Daniel from Customer Support Engineering here 🔧 

 

I think you’d be best to use a custom event here with metadata. This way, you can register an event like “bought product” for a user each time they buy something, and in the metadata, you can include an attribute like “project name”. Essentially it gives you an ever-updating attribute of the user’s most recent item with the timestamp they bought it at.

 

Hope this helps you! 🙌 


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