Our company offers multiple product SKU's and allow a customer to be on multiple trial or paid plans at the same time.
How to manage attributes for multiple products ?
E.g. Signup for product A vs Signup for product B
We are looking for recommended standard practice.
Best answer by Daniel M15
Hey @Atul K! Daniel from Customer Support Engineering here 🔧
I think you’d be best to use a custom event here with metadata. This way, you can register an event like “bought product” for a user each time they buy something, and in the metadata, you can include an attribute like “project name”. Essentially it gives you an ever-updating attribute of the user’s most recent item with the timestamp they bought it at.
Hey @Atul K! Daniel from Customer Support Engineering here 🔧
I think you’d be best to use a custom event here with metadata. This way, you can register an event like “bought product” for a user each time they buy something, and in the metadata, you can include an attribute like “project name”. Essentially it gives you an ever-updating attribute of the user’s most recent item with the timestamp they bought it at.
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