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Are you an active and passionate member of our community?
 

If so, we have an exciting opportunity for you to elevate your experience through our Expert Program! 🎉
 


Unlock Exclusive Benefits with the Expert Program 🚀
 

Our Expert Program is designed to recognise and reward our most dedicated users. With each rank, you’ll unlock valuable benefits. See below the perks for each level:
 

1. Innovator 🧠

Innovators kickstart their journey in the community. Here’s what you get:

  • Invitation to join the Beta Group to get early access to product betas
  • Featured Innovator badge on your profile to showcase your status
     

To qualify for the Innovator Rewards:

Reach Innovator rank: 500 points, min. 5 best answers, and 25 replies


 

2. Super User 🌟

Super Users lead discussions and support peers. Here’s what you get:

  • All benefits of Innovator level
  • Invitation to be featured in the Community Spotlight
     

To qualify for the Super User Rewards:

Reach Super User rank: 1000 points, min. 25 best answers, and 50 replies


 

3. Expert User 🌐

Expert Users are our community's go-to authorities. Perks for this level include:

  • Exclusive Intercom Super Swag
  • Intercom Community Expert Certificate
  • Access to the Intercom Product Roadmap
  • Invitations to speak at Intercom Events
  • Priority access to beta programs and new features
  • Eligibility to be an Intercom Co-author
     

To qualify for the Expert User Rewards:

Reach Expert User rank: 4000 points, min. 50 best answers, and 100 replies

Share at least one User Tip in the Tips from Expert Users


 

4. Top Expert 🏆

Top Experts are the pinnacle of our community unlocking exclusive benefits:

To qualify for the Top Expert User Rewards:

Reach Top Expert User rank: 8000 points, min. 100 best answers, and 200 replies

Successfully pass the Certified Intercom Product Expert exam


Note: To enhance user experience, some rewards and criteria might be subject to change. Intercom reserves the right to reject the rewards in case of suspicious activity.

 

 

How to Climb the Ranks 👣
 

Participation is key! Engage actively by sharing your insights, offering help to others, and contributing valuable ideas. The more you contribute, but most importantly, the more valuable your contributions are, the quicker you move up the ranks. 

For more details on how to climb the ranks, check out the resources available.

To get started, check out the latest questions , active discussions since last visit and  group conversations.

 


How to qualify for rewards if you are already active? 👀
 

The Intercom Team will reach out to confirm your rank. To claim your rewards, ensure you show continuous activity over the last three months.
 


Join the Expert Program Today! 🚀
 

Ready to step up and gain recognition for your contributions? To get started, join our Expert Program Hub and begin your journey to becoming a Top Expert.  Let's grow and innovate together!


We can’t wait to see you reach new heights!
 

 

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