I would like to filter out Duplicates from my search but it’s not possible. Some other attributes have the options “is true”/”is false” but not this one. This implementation could greatly enhance our operations as we get a lot of dupes. Thanks

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Chris AnnicellaNew Participant

Knowledge

Improved Table of Contents Formatting

Currently the Table of contents uses one font, one font size, and one color scheme.Please utilized multiple sizes and colors to differentiate the levels in the table of contents. For example H1 could be Bold 16 pt font and H2 could be Dark Gray 14 pt

Jas HindsonNew Participant

Mobile SDKs

Intercom in-app messages appear behind the system navigation bar

We are experiencing an issue with the Intercom Android Mobile SDK. The issue is that the in-app message notifications appear underneath the navigation bar at the bottom of the screen, as opposed to sitting directly above the navigation icons.Our app

karan90xNew Participant

Train Fin

Pull information from website rather than link to it

Is there a way to have the Fin AI agent reference information (including hyperlinks to PDFs) on a website but restrict it from linking customers to the site? We have a page with links to user manuals for devices listed on our website that was meant t

Rob WalkerConnector

Android in-app message preview is not visible (Expo app)

Hi,I’ve found an issue with the in-app message preview on Android where the actual message content is not visible, I assume because the text color matches the background color.You can see this issue replicated in your expo-example app from https://gi

Jan KołątajNew Participant

Outbound

My emails are under review

Hey,We’ve got following message when trying to push the e-mail to our users:"Email can't be sent right now as your app is being reviewed. We've emailed your app admin with more details."What is approx time to have this review completed?I really need

Michael WasserNew Participant

Mobile SDKs

Android in-app message text is not visible (17.2.0 intercom-sdk)

Hey! I’m facing an issue with intercom-sdk version 17.2.0.The in-app message doesn’t display any message text when it’s a new message in an existing conversation. I’ve attached a Layout Inspector screenshot for more details.Compose version in the app

Tiago CruzNew Participant

Messenger

Opening help center artice on messenger shows 403 error

Hello,We have a react-native/expo app and are having issues opening any help center articles shared to users via the intercom messenger on our app. The same exact article works without any issues when sent to the same user but opened on Intercom mess

Ahmet ArdalNew Participant

Mobile SDKs

Intercom.presentMessageComposer(initialMessage) not working on Android

I am using Intercom.presentMessageComposer(initialMessage) to show Intercom with a pre-filled message in my React Native app like this:await Intercom.presentMessageComposer(‘An initial message.’);I’m using this version: "@intercom/intercom-react-nati