We have had very mixed results mainly with customers managing to start a conversation from within China (not via VPN) over 5G or Wifi but I got not conversation or notification my end (NZ) We also have loakise installed and got chat tranlsated so I assuem other customers may have customers in China too
Page 1 / 1
Hi @elliott3 , Personally, I don't have any experience of chatting to customers in China but I found some useful information on that.
Is Intercom accessible from mainland China?
Hope this will be helpful.
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.