Having a visual pipeline (similar to Hubspot, Pipedrive etc.) in Intercom would be incredibly valuable and would probably remove the need altogether for a separate CRM tool like Hubspot/Pipedrive. I’m quite surprised Intercom hasn’t introduced something like this yet. It shouldn’t be overly complex and would add so much value to Intercom and their customers.

This + ability to set tasks (follow ups, check-ups) first manually and with workflow automations, and we're home, no need for a CRM for product led companies that don't do much of account management.

Hi @user223, To track your sales pipeline, you should use CRM software like: Pipedrive, Salesforce, Amo CRM and etc.You should Integrate CRM to Intercom, this are two separate tools that are working perfectly together. This is my opinion, to request feature you should post it @Product WishlistGroup.

Feature request: a visual pipeline to view users/companies at different stages of funnel

Feature request: a visual pipeline to view users/companies at different stages of funnel | Community

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