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Hi everyone!

I’m new to Intercom and have some questions which might come across as extremely basic. 

  1.  I’m trying to send out a once off message to a select cohort, but Intercom continues to send this to people who match in the future. Is it possible to send this once only at that given time?
  2. I’m creating a series for new users who sign up. It has 7 touch points over 3 weeks. I want a user to exit the series when they make a purchase, and begin another series. The attribute is bis_customer: true]. Once this updates, I want them to exit the following engagements. 
  3. Has anyone integrated Intercom with Slack? I want to be notified in my slack channel when someone starts a conversation. Is this possible?
  4. What is an underrated feature on Intercom? (Just out of curiosity!)

Thank you in advance. 

Hello ​@RaymondValentine here it is:

  1. Use Fixed audence:
  1. In the Series there are setting in the upper right corner where you can set exit rule:
  1. Yes, it is pretty easy to do it in the Workflows. You integrate Slack app (Settings > Integrations) and then add it in the Workflows:
  1. Hmmm good question - I’d go with Checklists - I really like it for Onboarding new users, combined with Product Tours. 

Cheers!


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