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Is it possible to tag in bulk?

  • June 23, 2021
  • 1 reply
  • 779 views

I'd like to add 100+ users to a tagged group but as they already exist on our intercom account I'm worried they will be duplicated (and receive multiple emails). Is there a simpler way of doing this rather than me searching for each individual person and tagging them? I have a document with all of the emails I need.

Best answer by Roy

Hello @eve m​ ,

 

The same question was asked by Bity 4 months ago, you can check the previews post here.

 

You can use a CSV uploader, upload a list of the users, and tag them.

More information about updating users via CSV can found here.

 

Let me know if you need any further assistance about this topic, I can even record a small video tutorial for you.

 

Best,

Roy

1 reply

Roy
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  • June 23, 2021

Hello @eve m​ ,

 

The same question was asked by Bity 4 months ago, you can check the previews post here.

 

You can use a CSV uploader, upload a list of the users, and tag them.

More information about updating users via CSV can found here.

 

Let me know if you need any further assistance about this topic, I can even record a small video tutorial for you.

 

Best,

Roy