Hello, Intercom Community!

I’m Kimaya Kapoor, and I'm excited to engage with fellow users of Intercom! As we all know, Intercom is a powerful tool for customer engagement, but with so many features available, it can sometimes be overwhelming to determine the best ways to utilize it.

I’d love to hear from you: What are your best practices for using Intercom effectively? Are there specific strategies or features that you find most beneficial in enhancing user experience, optimizing onboarding, or boosting customer support?

Let’s share our insights and learn from one another to make the most out of this fantastic platform!

Looking forward to your thoughts!

Best,
Kimaya Kapoor