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cordova-plugin-intercom v14 vs iOS

  • 21 November 2024
  • 3 replies
  • 39 views


When trying to use intercom cordova plugin v14 with our iOS setup, and even after upgrading iOS to latest, the intercom plugin doesn't get detected, neither in the window.cordova or window objects.

 

Intercom v14 + cordova-ios ^7.1.0 => Failure
Intercom v14 + cordova-ios ^7.1.1 => Failure
Intercom v13 + cordova-ios ^7.1.0 => Success
Intercom v13 + cordova-ios ^7.1.1 => Success

But Intercom v13 has an error with Xcode cloud build

The following URL schemes found in your app are not in the correct format: [OTHER_APP_SCHEMES_PLACEHOLDER, fb1477142632599929FACEBOOK_URL_SCHEME_SUFFIX_PLACEHOLDER]. URL schemes need to begin with an alphabetic character, and be comprised of alphanumeric characters, the period, the hyphen or the plus sign only. Please see RFC1738 for more detail.

 

If anybody has an idea about the solution for this, it would be appreciated.

Thank you

Best answer by Emilygav

Hey there ​@Josef Kral! Emily here from Support Engineering at Intercom 👋🏼

I just had a check on our side regarding this issue and I found an open bug which relates to your description. I can see that you have already been in touch with the support team and your issue has been submitted and is being tracked by Femi.

Hopefully we can get a fix implemented for this as soon as possible!  You will hear back from Femi as soon as there is any updates 💪🏼

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3 replies

Emilygav
Intercom Team
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  • Intercom Team
  • 75 replies
  • Answer
  • December 6, 2024

Hey there ​@Josef Kral! Emily here from Support Engineering at Intercom 👋🏼

I just had a check on our side regarding this issue and I found an open bug which relates to your description. I can see that you have already been in touch with the support team and your issue has been submitted and is being tracked by Femi.

Hopefully we can get a fix implemented for this as soon as possible!  You will hear back from Femi as soon as there is any updates 💪🏼


  • New Participant
  • 2 replies
  • December 6, 2024

Thanks- yes, good to know that this bug has been reproduced and is being worked on!


Emilygav
Intercom Team
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  • Intercom Team
  • 75 replies
  • December 6, 2024

Good to hear ​@Matthew C11 ☺️ Have a lovely weekend!


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