Hello,
I am trying to integrate Intercom into a project built on uno platform (C#), but Intercom's chat is not working correctly. I carefully followed the steps indicated here, but without success.
The error message I receive is as follows: "[Intercom] Failed to register or update user: Unable to resolve host "xf67****-android": No address associated with hostname" (applies to both Android and iOS).
![](https://uploads-eu-west-1.insided.com/intercom-en/attachment/f39b7f8c-c7cd-407f-857b-cf2180d95d8f.jpg)
As indicated in the guide, I made sure that the app has the following permission: "android.permission.INTERNET
".
![](https://uploads-eu-west-1.insided.com/intercom-en/attachment/66418e62-9337-4cb4-a019-b2e1d7cff7f0.png)
What can I check or do?
Thank you, I await your feedback.