Hi,
I'm building my product's onboarding using series. I found that product tours doesn't work on mobile, so I want to show mobile users a post/chat instead of the tour.
Is this a good practice? Is there a better way for matching mobile/desktop users than checking OS prop?
Thanks
Best answer by Titho
Would add an extra data point on the Post (it may already be there) to use Push rather than the default of whatever platform they land on first - there could be a chance they are on desktop and mobile so the post could send to the desktop experience.
Otherwise looks good
+5Hello @user358 , How about mobile carousels? They are made for on-board mobile users.
More information can be found here:
https://www.intercom.com/mobile-carousels
+3Would add an extra data point on the Post (it may already be there) to use Push rather than the default of whatever platform they land on first - there could be a chance they are on desktop and mobile so the post could send to the desktop experience.
Otherwise looks good
Hi Roy, thanks for your answer. That would be a good option, but I think is only for native apps and I don't have one. I have just one web responsive platform.
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