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Hi there, I'm trying to see if it's possible for me to create an event called "Scheduled Meeting" when a user schedules a call through Calendly.

 

Is it possible for me to automate the creation of this event with the API? If not, is there a way we can create the event, and then manually update a user profile to say the event occurred?

 

Ideally I can create an event called "Scheduled 1st Meeting with Calendly" that I can use as a Goal such that someone can exit one series and enter another.

 

Thanks for your help, everyone!

Hey @ali s​ 👋

 

This is one that you would need to check with Calendly to see if it provides a webhook for notifying you when a meeting has been scheduled. I found this thread which may help: https://help.calendly.com/hc/en-us/articles/223195488-Getting-started-with-webhooks

 

If you can get notified, then you can use the REST API to create an event on the Intercom side, you'll just need the ID so that you can reference the contact in Intercom:

 

https://developers.intercom.com/intercom-api-reference/reference/submitting-events

 

Maybe Zapier will be helpful for automating this ¯\_(ツ)_/¯.

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