Can I prioritise certain in-app messages to show first?

Is there a way to prioritize posts so that if the user has not signed in for awhile the most recent post pop as the full message instead of being grouped as a snippet with the rest of the past posts they have not seen yet.


Best answer by Sam 2 May 2021, 12:31

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Hi Ken!


I’m afraid there’s not priority system.


Depending on the type of campaigns you’re sending, think about not sending the user loads of posts/chats when they return to your app - it may overwhelm them.


I’d use the “Last seen” property on all my Outbound campaigns to ensure a user is still actively engaging, as having lots of messages when you come back to the app can be overwhelming and reduce engagement with your content in those messages.


Hello @ken w​ ,

You can use Series to send orchestration messages.

I​ hope this will be helpful.