In a workflow on my website, the bot asks if the user wants to choose between A, B, or C. Assuming they select option A, I want to send an email saying: "Hello, since you chose option A, we are sending you the link for option A."
How can I make this work?
Is it done with Custom Object?
Do I need to use the API?
Hey 
Larissa here from Intercom Support.
You can make this work by creating a Custom Action and using our API.
If you have other questions or need more assistance, please do reach out to our Customer Support team so we can guide you on this process.
I hope this helps!
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
