I ticket the “Prevent users from having multiple inbound conversations” but i can still see the “Send us a message button” when i first open the chat.
Weird this is i i go into the open conversation, and then hit back, i no longer see the button
![](https://uploads-eu-west-1.insided.com/intercom-en/attachment/ba85e253-b09b-437e-8552-34d47afcfd0d.png)
Best answer by Daniel M15
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