Skip to main content
Answered

Can't set series live - the audience is invalid

  • October 12, 2020
  • 1 reply
  • 138 views

Hi everyone!

Trying to set my first series live, but when I press the button "Set live" my entry rule shows me the message "finish editing your changes". Then I see popup - how many customers will be in my audience when I start the series, I press "OK" and ... get the notification (red block on top of the page) - "The audince is invalid"

 

0_o

 

My series is very simple, I did it by template, and all changes have finished. How I can fix that??

Best answer by Vivian

@andrew f11​ I've created a couple of series and the thing that has gotten me a few times is saving the individual elements of the series. The system will let you you exit the edit window for an element, but it doesn't appear to auto-save the edits. Try opening and saving each element as well as the settings under "show settings".

View original
Did this topic help you find an answer to your question?

1 reply

  • Connector
  • 5 replies
  • Answer
  • October 12, 2020

@andrew f11​ I've created a couple of series and the thing that has gotten me a few times is saving the individual elements of the series. The system will let you you exit the edit window for an element, but it doesn't appear to auto-save the edits. Try opening and saving each element as well as the settings under "show settings".


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings