Bonjour @marianne m 👋, Comment ça va?
Q - How can I do so?
A - Afraid, there is no option to customize the date format in Intercom, feel free to request this feature in @Product Wishlist Group.
Meantime, I have some workaround for you:
- Create new People attribute "Full_Signup_Date"
- Using Javascript/API, send the Intercom date from your app and use Full_Signup_Date attribution (Send date in text format like - 1 March 2021).
- Then use this attribute during e-mail sending:
To set Full_Signup_Date to already existing users, you can use CSV update for that.
More information about the CSV update can be found here.
Let me know if you have any further questions about this workaround, always happy to help.
Passe une bonne journée 🇫🇷