Question

How can I send an outbound message/email to a specific list of users?

  • 15 September 2022
  • 1 reply
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I want to send an outbound message/email to a specific list of customers. Is there an easier way of doing this other than putting in their information one by one?


1 reply

Userlevel 3
Badge +4

If you have a specific list of users/leads, you can import this CSV file of users/leads into Intercom and tag them with a specific tag. This tag can then be later used to filter them into the audience of the message/email.

 

How to import a CSV file of user data - https://www.intercom.com/help/en/articles/177-import-your-user-data-into-intercom/p>

 

This is how it will look when you tag the users 👇🏼

Tag usersTag usersNote - the CSV must contain the users email addresses and if applicable, their user ID's too.

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