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Currently I have a number of product tours that the user will receive through different paths (they are not one after the other) Once the user has received all these product tours I want to tag them. Using a tag block and simply connecting them does not tell me if the logic behind it is AND/ OR. I don't want the user to get tagged after receiving just one of the product tours. So I tried setting up a rule block. But you can see how the logic is OR

rule block 

In the add rule section, why is there no option for 'received tour'

tour 

Hello @user368​ 👋 , How was your weekend? You are totally right here, Intercom should add a Product tour and "OR" option there. You can request this feature in @Product Wishlist​ Group.

 

In the meantime, I'm here with a workaround:

How about use tags? You can tag every product tour step (Example: Tour 1; Tour 2, Tour 3), Then use tags as an entry rule:

tagruleAfter that, you can create the rule - tag them let's say- "All tours past" and remove old temporary tags.

 

Hope this helps, let me know if you have questions about this workaround.

Have a great week ahead 😍

Thank you!

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