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How do I manually remove someone from a Series or smart campaign?

  • 18 September 2020
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I want to manually remove a user from a Series/smart campaign, how do I do this?

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Best answer by Eric Fitz 18 September 2020, 13:30

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The best way to manually remove a user from a Series or smart campaign is to use a tag.

 

For example, you could create a tag called exit_series, and specify in your Series/campaign exit rules that any users with this tag should exit.

 

Then, when you apply the tag to any user within the Series/smart campaign, they will match the exit criteria.

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