I'd like to send a series of emails to users who have never logged in on our product (i.e. to encourage them to log in and look around), what's the easiest and most reliable way of triggering this on SERIES via the entry rules? Thanks in advance!
Answered
How do I trigger emails to users who have not logged in?
Best answer by mateusz.leszkiewicz
Hi Andie, It’s Mat from the Support Engineering Team 😀
You can use the Waiting Block in series to wait for the customer to log in to your website and then send them a reminder.
It might look somewhat like this:

Please let me know if that was the answer you were looking for 😎
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.