Hello,
I have a couple of questions regarding using recurring messages that have tag-based rules.
Let's say I have a message that is sent to users with a certain tag, is scheduled to be sent once per week, and is sent to users up to 3 times.
Thank you!
Best answer by Racheal
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+5
Hey @orion Racheal from the support engineer team here 👋🏼
The user must match the rules in order to receive the message, even if they matched once they must match to receive it again. So for your first question- this will not continue to receive the message once they are untagged, and therefore not a match.
The user will not receive more messages after they have received the limit you have set. So the answer to number two is also no.
I hope this helps!
Perfect, thanks Racheal!
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