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In a Series, can I trigger a tour after a post?

  • October 14, 2024
  • 2 replies
  • 34 views

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Howdy 🤠

I want to trigger a tour after a post is this possible? The idea would be to introduce a feature via a post (modal), then when the user closes the post they would then start the tour.

any help in this issue will be greatly appreciated.

Best answer by bernice

Howdy again, @curtis 🤠 

 

You can trigger a tour after a Post within a Series using a rules block in your between your Post and Product Tour. You can use conditions such as "When delivered" or "Opened a post" to control when the Tour starts. This setup allows you to introduce a feature via a Post and then start the tour once the user closes the Post, ensuring a smooth transition from the Post to the Product Tour without disrupting the user experience.

Opened a Post - Series trigger

 

Check out these articles from our Help Center ⬇️

Share your Product Tours

 

Series best practices, tips & examples

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2 replies

bernice
Intercom Team
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  • Intercom Team
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  • October 14, 2024

Howdy again, @curtis 🤠 

 

You can trigger a tour after a Post within a Series using a rules block in your between your Post and Product Tour. You can use conditions such as "When delivered" or "Opened a post" to control when the Tour starts. This setup allows you to introduce a feature via a Post and then start the tour once the user closes the Post, ensuring a smooth transition from the Post to the Product Tour without disrupting the user experience.

Opened a Post - Series trigger

 

Check out these articles from our Help Center ⬇️

Share your Product Tours

 

Series best practices, tips & examples


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  • Author
  • Connector
  • 6 replies
  • October 15, 2024

@bernice thx a bunch for the reply. i did eventually figure it out after i had made this post.


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