We received an error when I tried to send an email to a new user, even though I have already verified my domain address and obtained the send email permission. It's quite strange. Can anyone help?
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We received an error when I tried to send an email to a new user, even though I have already verified my domain address and obtained the send email permission. It's quite strange. Can anyone help?
Hi
I believe a few of your Workspace teammates/admins have reached out to us by email regarding this issue, which we’ve now been able to address for your Workspace. Hopefully you’re seeing that on your end now.
If this issue is still occurring please go ahead and open a 1:1 Chat with us in Messenger, or send us an email, and we can look into things further for you 👍
The error message "This email was not sent" suggests there might be an issue with your email sending configuration or permissions. Here are some steps to help troubleshoot and resolve the issue:
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