Is there a way to tag someone based on what link they click on in an email and/or post in Series?

  • 7 November 2020
  • 2 replies

I have multiple links in one email in particular and I want to tag based on which link they click.


Best answer by Roy 7 November 2020, 21:08

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2 replies


Hello @jolie​ , Hope you are doing well.


As far as I know there no such feature to do this. 

If these links are on your web-site (Where Intercom installed), You can use Series and UTM to tag them.


1. Use UTM tags before send the link.


2. Start Building Intercom Series:


Entry rule:

Jolie-1Then tag users once they match the entry rule:

Jolie-2I tested and it's working fine. Just let me know if you have questions.


Ah interesting, I will test this out and see if it will work. Thanks!