Skip to main content
Answered

Is there a way to tag someone based on what link they click on in an email and/or post in Series?


I have multiple links in one email in particular and I want to tag based on which link they click.

Best answer by Roy

Hello @jolie​ , Hope you are doing well.

 

As far as I know there no such feature to do this. 

If these links are on your web-site (Where Intercom installed), You can use Series and UTM to tag them.

 

1. Use UTM tags before send the link.

Example: https://webiste.com/?utm_source=Intercomamp;utm_campaign=onboarding

2. Start Building Intercom Series:

 

Entry rule:

Jolie-1Then tag users once they match the entry rule:

Jolie-2I tested and it's working fine. Just let me know if you have questions.

 

View original
Did this topic help you find an answer to your question?

2 replies

Forum|alt.badge.img+5
  • Expert User
  • 1152 replies
  • Answer
  • November 7, 2020

Hello @jolie​ , Hope you are doing well.

 

As far as I know there no such feature to do this. 

If these links are on your web-site (Where Intercom installed), You can use Series and UTM to tag them.

 

1. Use UTM tags before send the link.

Example: https://webiste.com/?utm_source=Intercomamp;utm_campaign=onboarding

2. Start Building Intercom Series:

 

Entry rule:

Jolie-1Then tag users once they match the entry rule:

Jolie-2I tested and it's working fine. Just let me know if you have questions.

 


  • Author
  • Connector
  • 9 replies
  • November 9, 2020

Ah interesting, I will test this out and see if it will work. Thanks!

 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings