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Is there a way to tag someone based on what link they click on in an email and/or post in Series?

  • 7 November 2020
  • 2 replies
  • 49 views

I have multiple links in one email in particular and I want to tag based on which link they click.

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Best answer by Roy 7 November 2020, 21:08

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Hello @jolie​ , Hope you are doing well.

 

As far as I know there no such feature to do this. 

If these links are on your web-site (Where Intercom installed), You can use Series and UTM to tag them.

 

1. Use UTM tags before send the link.

Example: https://webiste.com/?utm_source=Intercomamp;utm_campaign=onboarding

2. Start Building Intercom Series:

 

Entry rule:

Jolie-1Then tag users once they match the entry rule:

Jolie-2I tested and it's working fine. Just let me know if you have questions.

 

Ah interesting, I will test this out and see if it will work. Thanks!

 

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