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Is there a way to use event meta data to create segments?

  • January 19, 2021
  • 1 reply
  • 124 views

Either by exporting the data and reimporting, or some kind of API to a tool that can help?

 

For example, I want to be able to segment for users that have a specific Event occurring on a specific page, and send them a post or email.

 

The URL is in the event meta data but from Intercom Help pages it doesn't appear there is a way to use this in Intercom to segment or trigger something to happen.

Best answer by Eric Fitz

Hey @simon h11​, as things currently stand, it's not possible to use event metadata to create segments.

 

If you'd like to do this, I'd recommend passing the metadata as custom user attributes, then using these attributes to trigger the message.

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Eric Fitz
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  • January 21, 2021

Hey @simon h11​, as things currently stand, it's not possible to use event metadata to create segments.

 

If you'd like to do this, I'd recommend passing the metadata as custom user attributes, then using these attributes to trigger the message.


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