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Answered

MissingTopic Error for all iOS Push Messages


Hi, we have been sending push messages to our customers for months using Intercom. We made no changes to our iOS app or certificates but are now getting a 400 MissingTopic error on all of our push messages to iOS users. Is this something that has changed internally with Intercom or the SDK?

 

Thanks,

Maanit

Best answer by Brian B11

This has been fixed.

It was caused by a problem on our server code.

Thanks for reporting it.

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2 replies

bernice
Intercom Team
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  • Intercom Team
  • 230 replies
  • January 16, 2024

Hey @Maanit Madan 👋  Given the nature of this query and that we’ll likely need some further details here, I’m going to pass this over to the team as a Conversation to take further action on this issue for you.


Brian B11
Intercom Team
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  • Intercom Team
  • 40 replies
  • Answer
  • January 17, 2024

This has been fixed.

It was caused by a problem on our server code.

Thanks for reporting it.


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