Answered

MissingTopic Error for all iOS Push Messages

  • 15 January 2024
  • 2 replies
  • 26 views
M

Hi, we have been sending push messages to our customers for months using Intercom. We made no changes to our iOS app or certificates but are now getting a 400 MissingTopic error on all of our push messages to iOS users. Is this something that has changed internally with Intercom or the SDK?

 

Thanks,

Maanit

icon

Best answer by Brian B11 17 January 2024, 13:34

View original

2 replies

bernice
Userlevel 3
Badge +4

Hey @Maanit Madan 👋  Given the nature of this query and that we’ll likely need some further details here, I’m going to pass this over to the team as a Conversation to take further action on this issue for you.

Bernice | Customer Support Engineer
Brian B11
Userlevel 2
Badge +2

This has been fixed.

It was caused by a problem on our server code.

Thanks for reporting it.

Reply


Terms & ConditionsCookie settings