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Small team with 1 account?


Hey all. Curious if there are any solutions or recommendations for a small team to use Intercom. Currently we’re seeing $29/mo per seat which is SUPER pricy and already extremely limited as it is as we’re very small and in the beginner stages. It makes no sense to spend $60 or more a month just for 2 reps when we only have maybe 1 chat per week coming in.

 

I’m wondering if anyone uses a shared email/account or have any recommendations. We can’t even take advantage of all of the features of Intercom because it’s gated behind a $85/seat/month cost which is almost 3x the cost of the entry level plan. We love Intercom but feel super restricted despite paying for it.

Best answer by mateusz.leszkiewicz

@Yusuf Celenli, It’s Mat from the Support Engineering Team 😀

I’ve created the Intercom conversation for you to discuss this situation with our team. 
I hope our Sales Crew will help you find the suitable solution for your business.

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3 replies

Nathan Sudds
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  • April 10, 2025

@Yusuf Celenli Is this an early stage startup? If so, you can look at the Intercom Early Stage Program which will give you a good starting point until you grow the company further. 

 

You get 90% off the first year and discounts on year two and three. 

 

Hope this might be helpful for your goals!

 

 

 

 

 


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  • 3 replies
  • April 11, 2025
Nathan Sudds wrote:

@Yusuf Celenli Is this an early stage startup? If so, you can look at the Intercom Early Stage Program which will give you a good starting point until you grow the company further. 

 

You get 90% off the first year and discounts on year two and three. 

 

Hope this might be helpful for your goals!

 

 

 

 

 

We are not a startup and don’t qualify for their program.


mateusz.leszkiewicz
Intercom Team
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@Yusuf Celenli, It’s Mat from the Support Engineering Team 😀

I’ve created the Intercom conversation for you to discuss this situation with our team. 
I hope our Sales Crew will help you find the suitable solution for your business.


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